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Services

Namibind in office automation machine work is a well known PAN India in different sectors, where our products are being sold.  In today’s market there is a lot of vendors who are selling similar products. Out of these 75% are unable to provide services /spare parts in case machine is not working or needs repair. Namibind has taken it seriously and provide service centers in Delhi, Noida, Gurgaon and surrounding. Delhi   for last ten years and developed a lot to provide better services.  Our service engineers attend customers as and when called. We are also attending others customers having machines of different makes from other dealers so that customers should not suffer because of non availability of dealers and spares parts.     Our trained service engineers visits on the same day on calling /sending mail by customers. Our engineers check the machines thoroughly and try to repair  the machine  on site. In case if there is major problem we bring machine in our workshop, check it thoroughly, replaces its damaged parts and after proper checking and working we delivered it to customer by increasing the life of the machine.

The process of repair in our service centre is very simple as any customers can ring/mail or contact to our customer care centre for any fault in their machine. Our engineer contact to client site and try to check the fault on site. We repairs machines free of cost in case machine is under warranty period.  We provide services for repairing, spare parts, Shredding and machines on renting.

Spare Parts

Services

Even that after warranty period we support to provide spare parts so that customers should not feel any inconvenient because of non availability of spares. In our cases we keep spares for a long time. In case of other brands in additional to repair we try our best to make availability of spares so that customer work should not suffer.

ANNUAL MAINTENANCE COST, (AMC)

Services

Our clients after expiry of one year warranty period and even after that needs services we are bound to provide AMC for 1,2 and 3years. We provide services at a very nominal cost and replaces  damage parts of the machine with free of cost and our service engineer visits quarterly to check the machine in the extended period of warranty in a routine check.

STAND BY

In case of repair if we brings any machine and could not repair in time for any reason, we provides stand by machine without any charges  so that work should not suffer till we repair  customers   machine.

BUY BACK OFFER

Services

Buy back offer for very old machines  whose repair cost comes on much higher side,  customer has option to go for new machine by adjusting some buy back amount in new machine to avoid repair cost in old machine which is not advisable.

Our repair in shredding, laminators, binding machines currency counting machines, coin sorting machines, documents cutters and many other office automation machines are the category  for which we thinks  that customers should associates with us for better services. Customers are most welcome if they want to pay visit to our service center. In case it is not possible they may dispatch their machine and get it back after repair by courier with nominal charges

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